Sending money home: the cheapest and safest ways to send remittances
Sending money to family back home is important, but fees and hidden exchange-rate markups can quietly shrink what your family actually receives. This guide shows you how to compare your options, avoid common traps, and send more of your money where it belongs.
Key takeaways
- Always compare both the fee AND the exchange rate together, because hidden markups in the exchange rate can cost more than the visible fee.
- Free government tools like the CFPB's 'Send Money Abroad' tool let you compare services side by side before you send.
- Many remittance services accept a passport or Matricula Consular instead of a Social Security number, though requirements vary.
- Use only licensed money transmitters and keep your receipt so you can dispute errors or cancel if something goes wrong.
Every year, millions of families in the United States send billions of dollars to loved ones in Mexico, Guatemala, El Salvador, Honduras, and other countries. That money pays for groceries, school supplies, medicine, and rent. It matters a lot. So does making sure as much of it as possible arrives safely.
Unfortunately, not every remittance service is honest about what it costs. Some charge a flat fee upfront but also make money on the exchange rate behind the scenes. Others promise 'no fee' but give you a worse exchange rate than the real mid-market rate. Both of these things can quietly reduce what your family receives.
What is the mid-market rate?
The mid-market rate is the 'real' exchange rate you see on Google or XE.com. Most remittance services do not give you that rate. They offer a slightly worse rate and keep the difference as profit. This is legal, but it is also a hidden cost. Always check the mid-market rate before you send.
How to compare services
The World Bank runs a free tool called the Remittance Prices Worldwide database. The U.S. Consumer Financial Protection Bureau (CFPB) also has a free 'Send Money Abroad' comparison tool at consumerfinance.gov. Before you send money:
- Enter the exact amount you want to send
- Compare what the recipient will actually receive in their currency
- Look at both the fee AND the exchange rate together
- Check how fast the money arrives and what delivery method is available (bank deposit, cash pickup, mobile wallet)
Do not just look at the fee. A service that charges zero fee but gives a bad exchange rate may cost more than a service with a small fee and a fair rate.
Services worth knowing about
Some widely used options for sending money to Latin America include Remitly, Wise (formerly TransferWise), Western Union, MoneyGram, and Xoom (owned by PayPal). Each one has different fees, exchange rates, and delivery speeds depending on the country and the amount. None of them is best in every situation. Always compare on the day you plan to send, because rates change daily.
Some community banks and credit unions also offer low-cost remittance programs. A few credit unions that serve immigrant communities partner with local banks in Mexico and Central America to offer very competitive rates.
Do you need a Social Security number?
Many remittance services do not require a Social Security number. You may be able to use a government-issued photo ID, a passport, or a Matricula Consular (the ID issued by Mexican consulates). Requirements vary by service and by the amount you are sending. Larger amounts may trigger more identity verification under U.S. law. Check each service's ID requirements before signing up.
Watch out for scams
Predatory money transfer scams are common in immigrant communities. Some warning signs:
- Someone approaches you in person or on social media promising a much better rate than anyone else
- They ask you to pay cash and give no receipt
- They use a messaging app like WhatsApp instead of a licensed business platform
- The 'business' has no physical address and no license
Always use a licensed money transmitter. You can verify a license through your state's financial regulator website. If something feels wrong, trust that feeling.
Protect yourself when sending
By U.S. law, licensed remittance services must give you a receipt that shows the exact fees, the exchange rate, and how much the recipient will get. Keep that receipt. If there is a problem, you have the right to cancel within 30 minutes of sending in most cases, and you may have the right to dispute errors. Contact the CFPB at 1-855-411-2372 if a licensed service does not fix a mistake.
A small habit that adds up
Sending a slightly larger amount less often can sometimes reduce your total fees. For example, two transfers of $300 may cost more in fees than one transfer of $600. Think about what schedule works best for your family and your budget.
What this is
Why it matters
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Related FAQs
Common questions about this topic, answered simply.
Can I send money to Mexico or Central America without a Social Security number?
Yes, many licensed remittance services accept other forms of ID, such as a passport, a foreign government-issued ID, or a Matricula Consular. Requirements vary by service and by how much you are sending. Check the specific ID rules for each service before you sign up, because larger transfers sometimes require more documentation under U.S. law.
What is the exchange-rate markup and how do I spot it?
The exchange-rate markup is the difference between the real mid-market rate (the rate you see on Google) and the rate a service actually gives you. The service keeps that difference as profit. To spot it, look up the current mid-market rate before you send, then compare it to the rate the service offers. If the service rate is noticeably lower, that gap is a hidden cost on top of any flat fee.
What should I do if the money I sent never arrived?
Start by checking your receipt for the transfer confirmation number and the expected delivery date. Contact the remittance service's customer support right away. If the service does not resolve the problem, you can file a complaint with the Consumer Financial Protection Bureau (CFPB) at consumerfinance.gov or by calling 1-855-411-2372. Keep all receipts and screenshots as proof.
How do I know if a money transfer service is licensed and safe?
In the United States, money transmitters must be licensed by the state where they operate. You can search your state's financial regulator website to verify a license. Well-known platforms like Remitly, Wise, Western Union, MoneyGram, and Xoom are licensed, though you should still compare their rates and fees. If a person or service has no verifiable license, no physical address, and wants cash only, walk away.
Can I cancel a transfer if I make a mistake?
Under U.S. federal law, you generally have the right to cancel a remittance and get a full refund within 30 minutes of payment, as long as the money has not already been picked up or deposited. Your receipt must show the cancellation deadline and the process for canceling. Act quickly and contact the service immediately if you need to cancel.
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